Return & Exchange Policy

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Due to the personal and hypoallergenic nature of our silk scrunchies, all sales are final and non-refundable.

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Our products are designed for direct contact with skin and hair, and to maintain the highest standards of hygiene and safety—especially for those with sensitivities—we do not accept returns or exchanges. 

 

This policy ensures that every customer receives a brand new, unused item.

Please carefully review your order before completing your purchase.

 

If your item arrives damaged or there is an issue with your order, please contact us within 7 days of delivery at cloudslipsilk@gmail.com and we will be happy to assist you.

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Thank you for your understanding and support of eco, hygienic and allergy-conscious practices.