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Terms & Conditions

A legal disclaimer

Last updated: July 2025

Welcome to Cloud Slip Silk! These Terms & Conditions outline the rules and regulations for the use of our website and the purchase of our products.

By accessing this website and/or purchasing from us, you agree to be bound by the following terms. Please read them carefully before using our website.

General Information

This website is owned and operated by Cloud Slip Silk (“we,” “us,” or “our”). All references to “you” or “your” refer to customers and users of this website.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the site means you accept those changes.

Product Information

We strive to display our products as accurately as possible. Due to the handmade nature of our silk scrunchies, slight variations in color, size, or shape may occur.

All prices are listed in Dollars and are subject to change without notice.

Orders & Payment

By placing an order, you agree that:

  • All information you provide is accurate and complete.

  • You are authorized to use the payment method provided.

We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing, or suspicion of fraud

Shipping & Delivery

We offer shipping to select locations. Shipping costs and estimated delivery times are shown at checkout.

We are not responsible for delays or lost packages due to incorrect addresses or courier issues once the order has been dispatched.

Returns & Exchanges

Due to the hygienic nature of our products, all sales are final unless the item arrives damaged or defective.

If you receive a faulty item, please contact us at cloudslipsilk@gmail.com within 7 days of delivery with photos and your order number. We will review your request and offer a replacement or refund where appropriate.

Intellectual Property

All content on this site—including images, logos, product descriptions, and designs—is the property of Cloud Slip Silk and may not be copied, reproduced, or used without written permission.

Privacy

We respect your privacy. Any personal information you provide is used solely to process your order and will never be shared or sold to third parties. For more details, please refer to our [Privacy Policy].

Contact

If you have any questions about these Terms, feel free to contact us at:

📧 Email: cloudslipsilk@gmail.com
🌐 Website: cloudslipsilk.com

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